Whitepaper: An introduction to voice

A guide for commissioners and project managers

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What you’ll learn

With this guide you’ll learn where voice fits in your organisation, voice use case and applications and what opportunities voice affords you in connecting with your customers.

60 %

Nearly 60% of people think voice assistants add convenience to their daily life.

Source: ama.org

72 %

72% of people who own smart speakers say the devices are part of their daily routines.

Source: think with Google

150 m

150m smart speakers have been sold

Source: Google, Amazon

62 %

62% of US households expected to have a smart speaker by the end of 2022

Source: Juniper

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